cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15697 Views
  • 0 replies
  • 6 kudos

Strange sounds from my nest cam

On a regular basis the camera hears sounds when no one is home. It is unnerving as it sounds like someone closing a door, but no one is home at the time. The sound happens a few times a month and can happen day or night. The camera is approximately f...

Indoor wired 2nd generation won’t connect

Hi, I have 2 outdoor wired Nestcam cameras for almost 2 years and they work perfect. I pay Nest to record everything and again they are perfect. I recently bought 2 indoor wired 2nd generation cameras and no matter what I try I cannot get them to con...

DL5054 by • Community Member
  • 1077 Views
  • 5 replies
  • 0 kudos

No power to nest cam IQ

my nest cam IQ does not power up anymore. Outlet is good, cable or adaptor was not damaged. I have a total of 5 cameras all others are working fine.

BobDenic by • Community Member
  • 1573 Views
  • 7 replies
  • 0 kudos

Nest doorbell

I have a nest that I can not access. There is NO number and the sticker is gone. I can't log into my other ccount. I'm being charged for it. I no longer have access to the email account either. I can't find a number to call. I'm stuck with a nest I c...

CC1904 by • Community Member
  • 767 Views
  • 4 replies
  • 0 kudos

Doorbell won't connect to wifi or nest

Hi, my Google Battery doorbell WILL NOT connect to our Google Nest or our WIFI.I have tried every option offered via the internet & our internet supplier NOTHING works.I have tried calling GOOGLE and they simply hang up!I need a resolution to this pr...

BellaDaisy by • Community Member
  • 1126 Views
  • 5 replies
  • 0 kudos

Doorbell recording

How do I get my doorbell to record and send me information when someone or something walks in front of it?

jimmy228 by • Community Member
  • 808 Views
  • 4 replies
  • 0 kudos

Static noise over camera video

I saw another post from a user but it was locked without resolution. When I watch live or recorded video from my indoor nest camera, the white noise static is incredibly loud. Is there any way to fix this or suggestion to minimize the static being pi...

shaleby by • Community Member
  • 2622 Views
  • 5 replies
  • 3 kudos
to vote
Labels