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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

My Nestcam stuck on 100%

I charged my Nestcam a few days ago and now my google home lost the 2nd screen when it tells me approx how many weeks/months for my battery and is only showing one screen which isn’t moving from 100%.  

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Jaguarkat by Community Member
  • 924 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to setup Nest Hello in Home or Nest app

I have installed my Nest Hello no problem, but the Home app will not connect. It says I must connect the Nest Hello to wifi *first*, even though I thought Google Home was the setup app. My phone is next to my Nest Hello and next to my wifi router. Ho...

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ljfrench by Community Member
  • 1468 Views
  • 5 replies
  • 0 kudos

Unable to set up event notifications for cameras

We installed two battery outdoor nest cams, a battery doorbell and a wired indoor cam. Only the doorbell sends event notifications. When we open the individual cameras and go into the event settings, we are unable to turn on any notifications. It tel...

TLK by Community Member
  • 1041 Views
  • 5 replies
  • 0 kudos

Nest access blocked authorization error

Woke up this morning and clicked on my Nest app on my apple iPhone and got a message that my access was blocked said it was an authorization error.Has anyone else had this issue ... what do you do????

marvhodges by Community Member
  • 1080 Views
  • 4 replies
  • 0 kudos

Strange sounds from my nest cam

On a regular basis the camera hears sounds when no one is home. It is unnerving as it sounds like someone closing a door, but no one is home at the time. The sound happens a few times a month and can happen day or night. The camera is approximately f...

Indoor wired 2nd generation won’t connect

Hi, I have 2 outdoor wired Nestcam cameras for almost 2 years and they work perfect. I pay Nest to record everything and again they are perfect. I recently bought 2 indoor wired 2nd generation cameras and no matter what I try I cannot get them to con...

DL5054 by Community Member
  • 1078 Views
  • 5 replies
  • 0 kudos

No power to nest cam IQ

my nest cam IQ does not power up anymore. Outlet is good, cable or adaptor was not damaged. I have a total of 5 cameras all others are working fine.

BobDenic by Community Member
  • 1574 Views
  • 7 replies
  • 0 kudos

Nest doorbell

I have a nest that I can not access. There is NO number and the sticker is gone. I can't log into my other ccount. I'm being charged for it. I no longer have access to the email account either. I can't find a number to call. I'm stuck with a nest I c...

CC1904 by Community Member
  • 767 Views
  • 4 replies
  • 0 kudos
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