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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

no video history

Hi,Installed a nest cam last week, pain to get working but now have live feed.Paid £100 for nest aware to be able to see 10 days history.Worked for a while then stopped.Checked google , which confirms my subscription.Live feed still working so no pro...

bluebell by Community Member
  • 1131 Views
  • 5 replies
  • 0 kudos

How do I use a Nest Cam from my old house to a new one?

Hello! I had two Nest Cams (2nd Gen) at my house in the UK. After selling that house, I want to use the same Nest Cams at my new house. So, when I try to install it, I am getting the message, "Move Closer to WiFi." What can I do? When I connect this ...

MangoCake by Community Member
  • 2383 Views
  • 8 replies
  • 0 kudos

Resolved! Create a recording

I have the newest battery powered google/nest camera for one of my rooms at my studio. It automatically records video clips. I want however to control when my video starts and stops. I want to record long clips sometimes How do I do that?

DrBill by Community Member
  • 1736 Views
  • 7 replies
  • 0 kudos

My HELLO DOORBELL is peeling!!!!!!!!

my HELLO DOORBELL looks horrible since it is peeling and getting worse as time goes on.It is not nice to get visits letting me know awful it looks, even the UPS guy told me that it is very common and I should replace the faceplate but I don't know Ho...

jolumate by Community Member
  • 1238 Views
  • 5 replies
  • 0 kudos

Can’t cancel my subscription for nest camera

I moved at the end of October, and have been billed every month for $6 for my nest camera. I can’t seem to be able to cancel my subscription. it was bought and installed by my DISH person. I can’t find how to talk to a live customer service represent...

slittlef by Community Member
  • 9772 Views
  • 4 replies
  • 5 kudos

Resolved! Nest Doorbell Battery offline

Hi All, I recently got a Nest doorbell (battery) and the camera has gone offline and I cannot get it back on. The battery is on 87% and I have reset. The internet is fine. The only thing I can think of is it is very cold outside (-2 degrees). Is this...

roused by Community Member
  • 7583 Views
  • 33 replies
  • 2 kudos
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