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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13608 Views
  • 0 replies
  • 5 kudos

No reset button

I've reviewed previous discussions on this, and can't find a good answer!I have used my Nest camera for years without significant problems. But I just changed routers (to Google) and now can't connect the camera. There is NO reset button on my camera...

ejwpj by Community Member
  • 1927 Views
  • 13 replies
  • 0 kudos

Connecting new Google Doorbell to Nest App

Having difficulty adding Google doorbell to Nest app. It is showing on google home however I can not add to Nest app. If I select add new device on Nest, it brings me to google home, then what. "+" is for a new device and it is already set up. Just w...

Tom15 by Community Member
  • 1971 Views
  • 8 replies
  • 4 kudos

Doorbell won't attach to bracket

Received a Google Nest doorbell for Christmas and had tech installers come to install. They could not get the doorbell to snap onto the bracket. They tried for over an hour (2 technicians) to snap it into place but it would not snap. They tried remov...

CPYoung by Community Member
  • 736 Views
  • 3 replies
  • 0 kudos

Google doorbell

Today I got a new wifi, I read that I would have to delete my doorbell and set it back up so it will look under the new wifi, so I did but now I can't get my door bell to connect to the new wifi to finish setting it up. Any ideas?

Ederbeth7 by Community Member
  • 789 Views
  • 5 replies
  • 0 kudos

Nest Wired Cam 2nd Gen

I have just received a 3rd camera (Nest Cam Indoor Wired 2nd Edition) which I installed via the Nest app on my phone, which after scanning the barcode on the camera redirected me to the Google Home app. The installation and configuration proceeded wi...

Screenshot 2023-01-06 at 18.50.45.png Untitled.jpg
boomclart by Community Member
  • 613 Views
  • 3 replies
  • 0 kudos

google cameras routines

The cameras deleted all the footage sometime last night. I have no clips saved. There is also new routines set that I did not set. I am here alone with my dog so nobody else could have had access to this.

Nest 2nd gen wired

I am having issues with Nest 2nd Gen WIRED door bell. The door bell was installed 2 weeks ago but had issues with Camera being offline. LED color - Solid Greenblue ring - ActiveGoogle home app - camera status OFFLINE , not recording or camera activat...

SINGH9 by Community Member
  • 983 Views
  • 6 replies
  • 0 kudos

Nest cam video history

Hi - my nest cam video history only seems to go back a few hours and it progressively deletes as new events are recorded. I have on camera on the front door. How do I retain video history for longer so I can see the last few days? thanks. James.

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