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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1702 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17849 Views
  • 0 replies
  • 7 kudos

Can't add a camera to my Nest App! SERIOUSLY???

I can't add a new Google NEST camera to my Nest app. Google, you do realize that NEST is in the title of the product name, right? Anyway, the Google Home app really sucks. The Nest app is so much better and user frendly. I'm tempted to sell all my ca...

Resolved! Nest wired outdoor Camera won’t

My camera quit displaying it shows it connected but no display just clouds and temp. There is a blue dot on camera not green?? It was working. I tried to reinstall and now i have 2 up there and only 1 found my phone

Skiier71 by • Community Member
  • 3590 Views
  • 17 replies
  • 0 kudos

No event record when idle - battery only

Can I request update if this widely reported problem has a Fix besides plugging camera into mains power - camera promoted at time of sale as events will be recorded on battery power - however unless have open camera app and view - will not record eve...

Ttrophy by • Community Member
  • 636 Views
  • 3 replies
  • 0 kudos

Home mini / nest doorbell questions

I am trying to link my google mini to the nest doorbell, as I am getting no sounds from anyone Google mini when pressing the doorbell button. I am getting video on my phone, but no sound. I need to link Google Mini.

Replacement nest doorbell chime connector

I’m needing a replacement chime connector for my first gen wired doorbell. Our contractor accidentally threw it away and it renders our doorbells useless. They’re not even being sold on eBay anymore. I tried filling out a form yesterday, but didn’t g...

Nest doorbell ( battery) lens replacement

My nest doorbell (battery) fell off and lens is broken.I purchased it in November 2021 so it’s out of warranty. Is there any way to get it repaired or replaced?

Aksn by • Community Member
  • 2269 Views
  • 8 replies
  • 0 kudos

Nest cam wired indoor disconnecting

I bought a brand new nest cam indoor, it works brilliantly except for one issue. Every few minutes the camera goes black for a split second then comes back on. It will reset if I had the camera zoomed in back to the default view. I've moved the camer...

I see advertised that camera can detect vehicles

I see the nest can detect vehicles, but all my cameras pick them up as people and I'm notified constantly about people. But garbage trucks, school buses, mail trucks, Lamborghinis, and the like are not people. Any way this can be fixed? Has been happ...

opticle by • Community Member
  • 3135 Views
  • 13 replies
  • 0 kudos

Poor customer service

I bought a brand new IQ outdoor which failed after 6 months, cost about £280. It was replaced but only to fail after 13 months. After contacting customer service again I was directed to the store to buy one of the new models with no offer of any comp...

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