Change wifi password of Nest Cam (floodlight/battery)

[pqz]

Hi,

I have changed the password of my wifi network and need to update connected devices. I have 2 "old" Nest cams (that I can access through the Nest app) and for those it was straightforward to update the wifi details.

For the newer Nest Cam with floodlight (same as the Nest Cam battery) I can't find anywhere in the Google Home app that lets me change the wifi settings. I'm worried that removing and re-adding the device will delete all the history and familiar faces, which I'd want to avoid doing.

How can I change the wifi settings of these cameras?

Thanks!

[BG · Accepted solution]

It is not as easy as the old Nest App. Basically, you will probably have to do a factory reset of the camera if you didn't already remove it from Google Home app.
https://support.google.com/googlenest/answer/9223711

[BG · Accepted solution]

It is not as easy as the old Nest App. Basically, you will probably have to do a factory reset of the camera if you didn't already remove it from Google Home app.
https://support.google.com/googlenest/answer/9223711

[pqz]

Thanks, that's not ideal as I'll lose all the settings and history. Sounds like a downgrade from the Nest app.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Kalla.

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[Btr]

So this is saying if I simply change my network password I Have to go thru the process of removing and adding back all my cameras.   What a huge design failure.  Nest has gotten so much worse after google got in the picture. 

[pqz · Accepted solution]

After receiving this response, I got on my ladder, reset the camera, readjusted the angle (the reset button is on the back, so I had to move the camera to reach it), had to redraw the active zones, and now it's working. Not very well thought-out. All I did was change the wifi password.

[Brad]

Hey Folks.

Seeing as the Original Poster @pqz states it is working, at this time I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.