Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. In order to charge the Nest Hello Battery Doorbell, you must release it using the key tool provided. You can learn from our official Google installation video here. Please let me know if you need further assistance!
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
