10-07-2022 04:04 PM
Cracking on plastic of my doorbell. No direct sunlight. Very upset. What do I need to do to have warranty fix this issue? Don't even think it's more than 2 years old. NEED ANSWERS! NEED HELP!
10-07-2022 04:34 PM
You could try contacting Google Nest Support (https://support.google.com/googlenest/gethelp?hl=en) to see if they'll replace it. Generally, they are saying they "cannot" replace Google Nest Hello Doorbells for peeling if they are more than a year old. One of ours, two years old, is peeling, so we bought a silicone skin on Amazon to cover up the peeling shards.
With your post, there are now 360 threads on "peeling" doorbells in this forum.
10-08-2022 10:18 PM
Hi folks,
Yikes! We’re sorry to hear that. Could you fill out this form and let me know once you’re done?
I appreciate your help here, MplsCustomer
Thanks,
JT
10-11-2022 10:47 PM
Hi Ana77,
We haven't received your form. Were you able to fill it out? Do you still need help?
Regards,
JT
10-15-2022 08:44 AM
10-18-2022 11:45 AM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie