05-05-2022 08:06 PM
Very frustrating.
They give you the nest aware for a couple months. Then when it expires playback doesn't work and it's too late to return. Well played.
Any way to fix playback without the pay service. It appears you have 4 hours of playback but mine just shows the thumbnail and when you click it just blurs and won't play. Even if 5 mins ago.
Thanks.
05-26-2022 09:16 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad.
05-26-2022 08:09 PM
Yes it is still broken.
06-09-2022 09:45 AM
Hey there,
In order to view events and clips, you will need a Nest Aware subscription. If you were just looking for a live feed, you do not need Nest Aware for that. Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.
Please let me know if you need further assistance.
Best Regards,
Brad
06-10-2022 11:03 AM
Thanks but not true.
They advertise 3 hours (pretty sure when I bought it said 4) were free and subscription isn't needed. The app shows the thumbnails in that period. Just no video.