Doorbell connectivity

[jkelsey1010]

My doorbell just disconnected, but all my other Google devices and wifi are fine? How do I troubleshoot this?

[David_K]

Which model of doorbell is it that you have? Did you try restarting the doorbell?

More troubleshooting steps:
Troubleshoot offline Nest camera or doorbell - Google Nest Help

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. Could you please provide the information asked above? Also, do you see any messages or code in the app? Let us know as well if you were able to try the troubleshooting steps on the link provided above. 

I appreciate your help, @David_K.

Best,

Jenelyn

[Jenelyn_O]

Hi jkelsey1010,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn