11-02-2021 07:55 AM
All of a sudden, if someone rings the doorbell, it sounds on the chime in the house, but I'm not receiving a notification that someone is at the door on my iPhone. I only noticed that it stopped working yesterday. I have no clue why. Everything else appears to be working as it should. Any advice? If I need to delete and re-install the apps, should I still have both Nest and Google, or just go to Google? Thanks.
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11-02-2021 02:12 PM
Figured it out. Somehow push notifications got turned off for the doorbell. I don't want push notifications for the camera, only when someone rings the bell. To do that, you still need to have push notifications selected, always selected as when, then uncheck the people, packages, motion, and sound options so you don't get notified for everything.
11-02-2021 08:34 AM
As a follow-up... I deleted and re-installed the Nest app... still no notification to the phone of a doorbell ring.
In the Google Home app, it is logging a doorbell ring, but the phone is not notifying me of it. All notifications are turned on. I'm a bit confused.
11-02-2021 01:55 PM
I’m having same issue - started yesterday for me
11-02-2021 02:12 PM
Figured it out. Somehow push notifications got turned off for the doorbell. I don't want push notifications for the camera, only when someone rings the bell. To do that, you still need to have push notifications selected, always selected as when, then uncheck the people, packages, motion, and sound options so you don't get notified for everything.
11-18-2021 01:53 PM
Hey Folks.
Looks like there was a resolution found. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.