Google Home camera seems dead

[cyeagerLMT]

I've got a battery powered camera that seems dead. I tried swapping cables, changing outlets, removing it from the Google Home app, and doing a factory reset. Still no lights, sounds, or any other indicators of what's going on. Thoughts?

[CookieSnooper]

Did it die while working or did you have it lying around discharged for a long time?

[cyeagerLMT]

Was working fine until 2 days ago.

[gmelanymelissa]

Hello again!

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Keep me posted.

Best regards,
Melany

[cyeagerLMT]

Sending it in now. Sorry for the delay.

[gmelanymelissa]

Hi @cyeagerLMT,

Thanks for posting here in the community. I'm sorry to hear your Nest camera won't power on. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions. 

Best regards,

Melany

[cyeagerLMT]

Sent.

[gmelanymelissa]

Hi there!

We received your form. I appreciate you taking the time to fill it out. Our team will reach out to you via email to further assist you.

Let me know if you have any other questions.

Regards,
Melany

[realjax]

Just out of curiousity...  are you using it outside and if so, did the temperature drop considerably over the last few days in your area?

[cyeagerLMT]

It was an outdoor camera, and the temperature did drop, but not that much. Only by about 7-10 degrees. I think the high was 85F and the low the night before it failed around 68F.