08-09-2022 09:58 AM
My flood light camera keeps losing history records. In the place where I can see all my history, it only keeps 100 records per day. I usually have more than 100 events recorded per day which means I can't see my previous morning history. Is this a lisitng API limitations or I can configure it somewhere?
08-09-2022 11:04 AM
Maybe this is an undocumented limit on all Google Nest cameras. I found this posting on Reddit: https://www.reddit.com/r/Nest/comments/w3yamg/bug_max_100_camera_events_per_day/
08-15-2022 03:20 PM
Hey folks,
Uh-oh! We're sorry for the trouble, Idk2. Our team is already aware of this and we're now working on a fix — we'll check back in once we get an update.
I appreciate the help, MplsCustomer.
Thanks,
Archie
09-22-2022 10:09 AM
Hey there,
I wanted to check in and see if you are still running into the issue. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-22-2022 10:52 AM
Why are you asking customers whether the maximum of 100 events/day is still an issue? On Aug. 15, said the Google Nest team was "aware of this and we're now working on a fix -- we'll check back in once we get an update".
So, doesn't the Google Nest team need to report whether they've removed this limitation?
10-12-2022 12:03 PM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
10-12-2022 09:57 PM
Well, has the limit be removed?
10-21-2022 10:32 AM
10-24-2022 03:11 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
10-25-2022 10:26 PM
Hey folks,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie