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Google floodlight only keeps 100 records per day

Idk2
Community Member

My flood light camera keeps losing history records. In the place where I can see all my history, it only keeps 100 records per day. I usually have more than 100 events recorded per day which means I can't see my previous morning history. Is this a lisitng API limitations or I can configure it somewhere?

 

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@Idk2 

Maybe this is an undocumented limit on all Google Nest cameras.  I found this posting on Reddit: https://www.reddit.com/r/Nest/comments/w3yamg/bug_max_100_camera_events_per_day/

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Uh-oh! We're sorry for the trouble, Idk2. Our team is already aware of this and we're now working on a fix — we'll check back in once we get an update.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still running into the issue. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

@Jake 

Why are you asking customers whether the maximum of 100 events/day is still an issue? On Aug. 15, said the Google Nest team was "aware of this and we're now working on a fix -- we'll check back in once we get an update".

So, doesn't the Google Nest team need to report whether they've removed this limitation?

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Idk2
Community Member

Well, has the limit be removed?

Brad
Community Specialist
Community Specialist

@Idk2

 

Not as far as I am aware. Sorry for the inconvenience.

 

Best regards,

Brad

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie