09-11-2022 10:36 AM
My google Nest battery is plugged in but doesn't show that it is charging. Just a month old.
09-11-2022 10:39 AM
There have been other customer reports on this, including this one from 2 days ago:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nestcam/m-p/236247
09-19-2022 02:11 PM
Hey there,
Thank you for bringing up the concern you're experiencing! I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
09-22-2022 05:34 PM
Hey folks,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
09-23-2022 08:09 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie