11-25-2022 06:59 PM
I need assistance trouble shooting this issue.
My stream is blurry and I have black lines on the stream as well
11-26-2022 02:58 PM
Need stronger internet connection!! Upload and Download must be over 5MB
11-29-2022 03:55 PM
Hello everyone,
@Slantz thanks for reaching out and bringing this issue to our attention. I'd be happy to take a look into this for you. Try one or more of the following solutions, then check your camera's video stream to confirm if the problem is fixed.
The camera tries to detect and correct this issue, so the customer can choose to wait for the issue to resolve. If the customer doesn’t want to wait, ask them to try the following steps:
Keep us posted.
Thanks for answering, Right1.
Regards,
Emerson
12-02-2022 04:05 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Emerson.
Thanks,
Archie
12-03-2022 04:55 PM
Hey folks,
I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks for the help, Emerson and Archie.
Best,
JT