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How do I download a recording

goognutt
Community Member

So I was migrated away from nest to Google Home.

I can not figure out how to save a recording since the migration.

 

So frustrating, hey Google! You suck. My neighbors bike was stolen and I can't download the video of the theft.

 

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

Follow the steps under "Download a video clip" linked below. As it mentions, you can only download video clips from detected events in the video history. 

Save and download video clips - Google Nest Help

Jeran
Community Specialist
Community Specialist

Hey there goognutt,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

Ebedia
Community Specialist
Community Specialist

Hi folks,

 

@goognutt I'm dropping by to ensure that everything is covered here. I hope the steps above shed some light on the issue. If you have other questions and concerns, feel free to let me know.

 

@Jeran and @davidking I appreciate your help.

 

Thanks,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello goognutt,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Emerson