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How to set a custom quick response message?

Community Member

There are 3 preset quick responses that I can send when responding to my doorbell. The preset messages are not useful to me, how can I change them? I want to create my own preset quick response messages.


Community Specialist
Community Specialist

Hi there,


Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

  • Unfortunately, you are unable to make your own Quick Responses. You can however, use the talk feature to talk to them directly if you wish to say something different;

Please let me know if you need further assistance. 

Best Regards,


Community Specialist
Community Specialist

Hi, kernykat.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.