10-20-2021 11:08 AM
Hello,
I misplaced the mounting plate for the Nest Outdoor Battery camera that I just purchased. Is there a way to get a new one?
Thank you!
10-23-2021 07:11 AM
To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.
10-25-2021 08:31 AM
Thank you! It has been impossible to find a replacement anywhere to this point.
10-26-2021 10:18 AM
Hi there,
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.
We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
Best Regards,
Brad.