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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13608 Views
  • 0 replies
  • 5 kudos

Best Doorbell (battery) will not factory reset

Doorbell disconnected from wifi. Tried to factory reset but it will never do the count down chime. Have held reset button for over 2 minutes and doorbell will just cycle from green to white. Roughly 2 years old

Eboo89 by Community Member
  • 367 Views
  • 1 replies
  • 0 kudos

New Google nest image appears like a negative.

I just connected to brand new Google nest cameras, the outdoor type with the battery and magnetic base. One works fine, the other at first appeared to be stuck in night vision mode, but when I turn off night vision mode I still get what looks like ne...

Jcb60 by Community Member
  • 742 Views
  • 3 replies
  • 0 kudos

need help for doorbell

please help!I installed 2nd nest google doorbell. everything went fine, but I could not hear "ding dong" or ringing on my phone when pressed the doorbell. I did call Google tech for help. after configured, turned on everything....sound notifications ...

tnguyltdta by Community Member
  • 1233 Views
  • 5 replies
  • 0 kudos

Google Home can't find wired Doorbell

I just installed Nest Doorbell (wired Gen 2). followed instructions and the app asked if I see blue light on the bell and clicked Yes. Then the app tried to connect to the bell - connecting..... then failed multiple times. message is "Try moving clos...

coop2008 by Community Member
  • 382 Views
  • 2 replies
  • 0 kudos

Battery replacement

The battery on one of my nest cam outdoor/indoor battery cameras will only hold a charge for a short period of time. Can the rechargeable battery be replaced?

Psl5065 by Community Member
  • 354 Views
  • 1 replies
  • 0 kudos

Dead Nest Doorbell (Battery)?

I've been happily using my Nest Doorbell (Battery) for a couple of years now. I have it mounted outside of my house next to my front door. When it runs low on battery after a month, I get a notice, I pop it out, charge it over night, and put it back ...

jhewiz by Community Member
  • 362 Views
  • 1 replies
  • 0 kudos

Cannot complete camera setup

Every time I get to the end of google home camera setup I get a message that something went wrong. Please turn on and off airplane mode or restart and try again. These are cameras we were previously using at our home. We disconnected them from accoun...

Camera is not seeing events

Hello,My Nest Door bell is not notifying me when people are walking up to the door. It is not seeing me when I walk up and wave at it. I have all notifications on. It only alerts me when the doorbell is rung. I have restarted it. Turned it off and on...

Boy1 by Community Member
  • 2103 Views
  • 14 replies
  • 0 kudos

No Notifications from Nest devices

Since 3 weeks we receive no notifications when the doorbell rings or our camera detects people. We have not changed anything and this is on multiple devices. We have done all the steps we have found in the community (reset app, turn notifications on ...

BramJ by Community Member
  • 291 Views
  • 1 replies
  • 0 kudos
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