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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1578 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17686 Views
  • 0 replies
  • 7 kudos

Notifications

Nest App not showing previous of the videos on the notifications like it used to

5cams by • Community Member
  • 378 Views
  • 1 replies
  • 0 kudos

Live feed google home vs nest app

Hi I'm having issues after doing a factory reset of my google doorbell (1 gen)After removing it from the nest app and then re-adding it when opening the google home app on my phone, when i tap on the doorbell it tries to connect to show me the live f...

Night Vision Failing

Running into an issue with a Cam IQ Outdoor. Night vision used to work fine and the position of the camera hasn't change. It looks like the IR cut filter is only applying 1/4 of the way at night. I see a straight cutoff where I can see night vision a...

YamR6 by • Community Member
  • 948 Views
  • 4 replies
  • 0 kudos

Nest camera not showing green light - charging for 24H

have had the camera for 12 months; just changed the WiFI password. Have factory reset the camera but cannot connect to it via Google Home - keeps saying it encountered an error after trying to "Connect with joining devices". The instructions say the ...

FadilD_Boz by • Community Member
  • 1049 Views
  • 3 replies
  • 0 kudos

Nest Doorbell Battery Keeps falling off mount

I have a nest battery doorbell that seems to work fine with one exception. The doorbell will not stay mounted top the bracket. It seems to install and latch properly but in a day or two it pops off by itself.

Resolved! Can't connect iPhone Nest app to camera after switch to Google Home

I've successfully transferred my Nest Cam Outdoor gen 1 to Google Home, and can access it at home.google.com and home.nest.com in Google Chrome on macOS, both on the same Google account.I deleted the Nest app in iOS to clear all its information, and ...

DHK by • Community Member
  • 686 Views
  • 2 replies
  • 0 kudos

Cameras reading offline, but WiFi is working

Hi, 5 of our 6 cameras are saying “offline” im not having WiFi issues, and all of the cameras are charged. I tried deleting and reinstalling a camera, but now it’s not allowing me to add the camera back. Please help!

Meghan1 by • Community Member
  • 2086 Views
  • 6 replies
  • 0 kudos

Google nest has two aliases for same address

My google nest account somehow has two aliases and there is no way I can delete either one. Its a total mystery to me why this happened apart from a failed install of smoke detectors after which the second alias appeared out of thin air.Tried everyth...

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