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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

Nest floodlight camera not working

I had the camera installed by an electrician and it was working but I couldn't turn the light on via the app. After reading posts on here I attempted a hard reset. No tones were heard and now there are no lights on the front to say its pairing. What ...

Baggieoz by Community Member
  • 419 Views
  • 1 replies
  • 0 kudos

Doorbell battery nit connecting to install

Hello, i have a google nest doorbell (battery) i am trying to set it up through the home app however i keep getting a error message and its not able to connect. i have turned my internet modem off and on, turned my phone off for 60sec, turned bluetoo...

Sarah21 by Community Member
  • 718 Views
  • 5 replies
  • 0 kudos

Nest camera not detecting motion

I have several Nest outdoor cams, all are hard wired. No issues with power. Our main camera, however, won’t pick up motion even though it is set to pick up motion (and people). We are experiencing a rash of vandalism in our subdivision and it’s criti...

Doorbell fail to attach to mount plate

I’ve just removed my doorbell to charge it, I’ve had it 2 months, this is the second time charging.now it won’t reattach to the mounting plate. It activates but no click so just falls off the plate.i suspect the fault is with the release mechanism an...

24/7 Nest Camera POE

I have a couple Nest Cameras Outdoor (Battery). Will 24/7 recording work when plugged in via POE? The camera shows that it is plugged and I can view live video. I have the Nest Aware Plus subscription and the "view 60-day event and 10 day 24/7 video ...

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hydroz23 by Community Member
  • 3656 Views
  • 9 replies
  • 0 kudos

Chime Not Working and Speaker Announcement Cconcern

Two issues/questions. First, the Chime is Not Working. I recently had a new wired Nest Doorbell, S/N 39011GZF20F9PQ, plus a new mechanical chime (puck was added) and transformer (Intertek 5014368) installed. The camera appears to be working fine but ...

RussSWFL by Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

Woodpecker Damage Google Nest Cam

What an unpleasant surprise. Both my cams were damaged by a woodpecker (caught on video). I am surely not the first one this happens. Shouldn't it be stronger to resist an overzealous woodpecker?2 x € 199 down the drain ... really?

Onurb by Community Member
  • 621 Views
  • 3 replies
  • 0 kudos
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