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Length of video event recordings with Nest Aware subscription

BeGods
Community Member

If I subscribe to Nest Aware, how long will my Nest Hello event-based video clips be? For example, say someone is trying to break into my house. The Nest doorbell catches the activity, alerts me, and I open my app to see what’s going on. Will the Nest doorbell stream continuously while the burglar is at my door so that I can observe and describe to the police what is happening in real time? Or will the doorbell take just a singular event-based video clip and stop broadcasting the action to me? If it’s a singular clip, what is the length of that clip?

6 REPLIES 6

EmersonB
Community Specialist
Community Specialist

Hi BeGods,

 

It's really good to know that you're interested about the Nest Aware subscription. We have 2 Nest Aware subscriptions: Nest aware and Nest Aware Plus. Nest Aware has 30 days of event video recording while Nest Aware Plus has 60 days of event video recording with 10 days of 24/7 continuous video recording. To know more about this, just hit this link.

 

Thanks,
Emerson

BeGods
Community Member

I just need to know: how long will my Nest Hello event-based video clips be?

BeGods
Community Member

I just need to know: how long will my Nest Hello event-based video clips be?

EmersonB
Community Specialist
Community Specialist

Hello BeGods,

 

Thanks for getting back to us. If you have the 1st gen Nest doorbell wired it can't save any video history. If it's the 2nd gen Nest doorbell wired it can save 3 hrs video history, same as with the Nest doorbell battery. Hit this link for more info. Let me know if you have additional questions.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi BeGods,

 

I just wanted to follow up and see if you still need any help? Let me know if you have any additional questions from here.

 

Best,
Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Emerson.

 

Thanks,

Archie