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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1710 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17858 Views
  • 0 replies
  • 7 kudos

Nest Wired Doorbell Offline

I recently noticed my Nest Wired Doorbell had gone offline. It's about a year old and never had any issues in the past. I've followed the troubleshooting steps to no avail. After deleting the doorbell off the Nest app, i can no longer reinstall it. I...

KrisC82 by • Community Member
  • 790 Views
  • 4 replies
  • 0 kudos

Nest doorbell wired

I live in Texas where it can, especially this year, get above the 104º. It's been around that temp and above multiple days in a row. I know, it's horrible. My Nest doorbell (wired) does not seem to be able to turn on in any fashion. Zero lights. I've...

Nest Doorbell (wired) offline

Nest Hello says that it is offline. In the app, it shows 5 sec recordings from my doorbell, but when I tap the video, it tells me that the doorbell was offline. Google Wi-Fi point is within 5 feet of the doorbell. When I try to update the Wi-Fi, I ge...

Nest Cam Outdoor Power Cable Dry Rooted

The power cable on my nest cam outdoor has dry rooted. The outer cover on the wire is missing for roughly 6 inches and the camera doesn't want to function properly. Is there any fixing this issue?

znb1988 by • Community Member
  • 1291 Views
  • 7 replies
  • 0 kudos

Resolved! Since when Google Home requires Gmail?

I recently changed Wifi so I needed to re-setup my Google Hub/Nest Cam x 2. I was able to change Wifi setting for Google Hub but I was not able to add Nest Cam after deleting them from Home as it was either 1) not found or 2) unable to connect after ...

EastNest by • Community Member
  • 823 Views
  • 3 replies
  • 0 kudos

Nest doorbell video history scam

I have the first generation Nest Aware, or should I say I pay for it, but don’t receive it.I’ve rebooted the device, no changes.I have zero video history and any time I click on a “event” of which it only goes back a few hours at best, it’s a literal...

Morata by • Community Member
  • 1853 Views
  • 8 replies
  • 3 kudos

Playback on camera doesn’t work

Hi,we have two test cams outside and one inside and before going to google worked fine since moving over to google the playback part does not work we can watch live but can not see anything in the past.we have resubscribed but it still does not work!...

Hats75 by • Community Member
  • 865 Views
  • 4 replies
  • 1 kudos
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