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Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
My driveway camera not working because I am home. I want it working when I am both home and away.
Please turn on my driveway camera to work when I am both at home and away
How do I get a refund or warranty claim or customer support?
The Indoor Nest Cam v2 doesn't record audio despite enabling settings for doing just that. I'm sick of wasting my time troubleshooting, and Google support has been less than helpful. At this point, I just want my money back so I can buy a proper came...
Resolved! New Nest wireless camera will not add to the Google home app
I have multiple nest products including a wired cam, a wireless cam, and a doorbell. I purchased another new wireless camera and when I try to add it to the app it reads the QR code and then kicks me right back to the home screen on the app.I have tr...
Resolved! Utilizing zones for flood light control.
Hello There. I wanted to see if anyone has guidance on floodlight control using zones. For example, I wish to have camera record the road directly in front of my driveway, as well as my driveway. I wish for flood lights to energize only when there is...
Nest Cam Won’t Connect
I just got a 2nd generation wired nest cam. I followed all the setup instructions but once it gets to “finishing up” it always ends with a something went wrong message. It says it connects to the wifi just before this stage. I live in a building with...
How to file a complaint against customer service at google nest?
I just had a phone conversation regarding my only door camera with nest. I was 1st generation and moved to 2nd generation without notifying me. Indicated sent emails but did not receive them. Now I am forced to pay a higher fee renewal fee (double). ...
No live video outdoor camera
Hey google supportMy outdoor cam battery is not showing any live video, only telling me its unavailable.Every thing els is working fine like notifications history with good quality video and more.I have good wifi cover with a 64mbit up and download, ...
AI capabilities Improvements?
Is Nest planning to improve their AI capabilities? My cameras detect my dogs as (Person) and alerts go off all night with insect flying into view of the camera. Hoping to see improvements in the future as I love the Nest Cams and App.
Nest Outdoor Cam and Nest Aware
Bought a new outdoor cam and just read up that it can't connect to the old nest app. Ok. So what about nest aware and the new camera? I see no way to male a clip and thats the reason I got the 2nd camera to make clips of things going missing. So in t...
Resolved! I don’t have the QR code for my camera. How can I connect?
Hi, we’ve moved this camera around a bit and seemingly lost the QR code at the bottom. Now we can’t connect. Any help?
