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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Help Center

Forum Posts

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Add the option to disable image preview for doorbell

First off the two problems: notifications for the doorbell usually take at least 5 seconds. Also the image attachment in the notifications doesn’t work (at least on IOS). Both these issues have been around for a long time and many people have reporte...

Swoopeh by • Community Member
  • 263 Views
  • 0 replies
  • 0 kudos

Google home share one camera

We run the clubhouse for our HOA. We have 2 locks, 1 thermostat and 4 cameras. WE would like to share only one camera with a few people. We don’t want to share the locks and thermostat. We also want to keep everything in one home for the managers. Is...

Mylab7845 by • Community Member
  • 3566 Views
  • 5 replies
  • 0 kudos

Google nest doorbell offline due to a battery issue

My Google Nest Doorbell is connected to a wired bell, and is 4 months old. Device went offline today with an error message saying “ device offline due to a battery issue”. I have disconnected, tried to charge, and have done partial and full factory r...

Dropem by • Community Member
  • 356 Views
  • 0 replies
  • 0 kudos

New update not loading

Is anyone having trouble after recharging their doorbell and the new update comes on and just will not load. Factory reset the doorbell. Nothing works.

zzrpurple by • Community Member
  • 241 Views
  • 0 replies
  • 0 kudos

Nest Doorbell Mac ID issues

I am unable to locate the MAC address for my Nest Doorbell (Battery) as it is not listed currently in the technical information in the google home app. Can anyone direct me to where I can find it?i live in an apartment complex that requires me to add...

Replacement Base Plate

Hi!I need a replacement base plate for my nest doorbell battery.Is there a way that I can purchase another one?Thanks!

DAMM72 by • Community Member
  • 561 Views
  • 2 replies
  • 0 kudos

Camera Notification issue

I bought 4 next indoor/outdoor cams “wired” around 2 years ago. I’ve used the nest app solely until I bought a new indoor/outdoor cam “wired” a few months ago. It would not all me to install it in my nest app. It instructed me to download the google ...

False Person Alerts on Nest Doorbell

Hello,Our Nest Doorbell just recently started sending us Person alerts constantly. When the light changes, when a car drives by, ANY kind of movement or perceived movement. It is very frustrating and I have searched this message board for solutions. ...

TamaraBD by • Community Member
  • 1746 Views
  • 7 replies
  • 2 kudos
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