Live View Unavailable - New wired indoor cam 2nd gen

[NestyNesterson]

Bought a new 2nd gen wired indoor cam today. Live viewing only works about 10% of the time. I also get notifications that the camera has been offline randomly. Most of the time it says "live view unavailable". It also seems spotty with its 24/7 video recording, probably due to the disconnects.

This thing seems busted on arrival. No, it's not my wifi. I'm also not the only one here with the live view unavailable issue.

Help please!

[Brad]

Hey folks,

Restarting and factory resetting your Google Nest camera or doorbell will have different results:

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.

You can find this information, plus additional information on this process here. Please let me know if you have further questions.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.