My Google Nest Hello is peeling

[joekay]

Hello, my Google Nest Hello case is peeling after 2 winters!

Is it a film cover that I can replace? Or any other solution?

I have a big reception in 1 month, and i would like to fix the problem, because the look is really bad.

[MplsCustomer]

@joekay 

This is a common problem, with over 430 posts in this forum. Two of our Google Nest Hello Doorbells are peeling; one of them was just a year old when it started. Google Nest says they "cannot" replace peeling doorbells if they are beyond the 1-year warranty. So we bought silicone "skins" on Amazon to cover the peeling shards.

[janthadeus]

Hi joekay,

Oh no! Let’s check options for you — could you fill out this form and let me know once you’re done?

I appreciate your help, MplsCustomer.

Thanks,

JT

[EmersonB]

Hey everyone,

@joekay, I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
 
I appreciate the help, MplsCustomer and JT.

Regards,
Emerson

[EmersonB]

Hello joekay,

We haven't received your form — were you able to fill it out?

Best,
Emerson

[EmersonB]

Hey joekay,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson