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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

Resolved! Need Google Nest Hello Chime Connector

We purchased the Nest Hello doorbell last year for a new unit we were remodeling. Unfortunately, we just discovered that our contractor did not install the Google Nest Hello Chime Connector, and it's not in the box.How can we buy one?

adamnash by Community Member
  • 1829 Views
  • 6 replies
  • 1 kudos

Doorbell battery fell and lens shattered

Doorbell was placed properly as instructed. Someone rang the doorbell this morning and the doorbell fell out and the lens shattered so now is not working. Any idea of the warranty around this? Thanks

No nest video

Lost doorbell video recordings. The next day the live video feed went out. My aware acct is up to date and paid. Tried to reset nest but won't let me cut it says it's in use by another user. ME!!The doorbell doesn't show up in the nest app either, so...

Joebob by Community Member
  • 890 Views
  • 3 replies
  • 0 kudos

Mounting Plate for wired doorbell

We are replacing our existing doorbell with the Nest wired doorbell. When we took off the old doorbell, there is a hole the size of an outlet box. We need some sort of mounting plate to cover the hole with to attach the doorbell to. Has anyone had th...

Mbrozo1222 by Community Member
  • 2159 Views
  • 4 replies
  • 0 kudos

nest doorbell

the doorbell goes offline everytime been pressured. 

ttw by Community Member
  • 1085 Views
  • 3 replies
  • 1 kudos

Near door bell

Why is it that when I click an event that happened I can not access is sometimes? Or it is stuck on the past event

Lopro by Community Member
  • 918 Views
  • 3 replies
  • 0 kudos

set up google nest

Hi, I am setting up my Google Nest outdoor cam and get to the page where I enter the last 4 digits of the serial number and it blocks and does nothing. Any help would be appreciated. Thanks

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