My nest indoor camera's micro USB port is faulty.

[JohnF]

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Original poster: Markbee 

I have a nest indoor camera and the micro USB port is extremely tempermental.

I have tried other micro USB leads which I know work fine on other devices and the issue remains. There is quite a lot of "play" with the cable and it seems quite loose.

[JohnF]

Hey there, Markbee.

I am terribly sorry to hear that you have a faulty USB port for your Nest Indoor camera! I can imagine that makes using and powering the camera quite inconvenient. I would love to look into this issue for you. 

I will be reaching out to your email on file to collect some information from you. Please look out for my email, and respond with the requested information as soon as you can. Thank you for your patience!

Here is your Case Number: 5-4495000031494

-from Brad C. (Community Specialist)

[stb416]

Hi, JohnF:

I also have the same issue. Can you help me with this, too?

[aatienza]

Hey stb416,

I'm sorry for the delay and trouble. Could you tell us when it started happening? If possible, send us a photo of what's happening so we can take a closer look.

Thanks,

Archie

[aatienza]

Hey stb416,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie