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Nest Cam Battery only charging 1% per hour

TomS001
Community Member

My Nest camera (battery) is charging at barely 1% per hour.

I'm using the original cable and adapter plugged into the mains. 

Online help suggests the camera should charge in roughly 5 hours. 

Is my camera/cable/adapter broken?

I only purchased it in November 2021.

1 ACCEPTED SOLUTION

TomS001
Community Member

Sorry, I did not reply to your previous message.

I have been in contact with Google Support who processed a RMA.

View solution in original post

5 REPLIES 5

aatienza
Community Specialist
Community Specialist

Hey TomS001,

 

Thanks for reaching out. Let's check — could you fill out this form and let us know once you're done? 

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey TomS001,

 

It's us again. Were you able to fill out the form?

 

Thanks,

Archie

TomS001
Community Member

Sorry, I did not reply to your previous message.

I have been in contact with Google Support who processed a RMA.

aatienza
Community Specialist
Community Specialist

Hey TomS001,

 

Perfect! Let us know if you have any other questions, we're here to help.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey TomS001,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie