08-01-2022 11:36 AM
My Nest camera (battery) is charging at barely 1% per hour.
I'm using the original cable and adapter plugged into the mains.
Online help suggests the camera should charge in roughly 5 hours.
Is my camera/cable/adapter broken?
I only purchased it in November 2021.
Answered! Go to the Recommended Answer.
08-09-2022 12:15 AM
Sorry, I did not reply to your previous message.
I have been in contact with Google Support who processed a RMA.
08-04-2022 05:22 PM
Hey TomS001,
Thanks for reaching out. Let's check — could you fill out this form and let us know once you're done?
Thanks,
Archie
08-08-2022 03:53 PM
Hey TomS001,
It's us again. Were you able to fill out the form?
Thanks,
Archie
08-09-2022 12:15 AM
Sorry, I did not reply to your previous message.
I have been in contact with Google Support who processed a RMA.
08-10-2022 04:38 PM
Hey TomS001,
Perfect! Let us know if you have any other questions, we're here to help.
Thanks,
Archie
08-16-2022 03:51 PM
Hey TomS001,
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
Thanks,
Archie