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Nest Cam Live Video Doesn't work

bebbbo
Community Member

I've just bought 2 new Nest Cam wired (2nd generation) and for both of them the live streaming doesn't work.

I also have 2 old nest cam and they work perfectly.

I tried all things found in the web to try to fix this issue:

1) I had a wifi mesh with 2,4ghx and 5ghz merged in one SSID and now I split the SSID to have one for 2,4ghz and 1 for 5ghx

2) I switched off the firewall of my router

Live streaming never worked...

I found a way to have the live streaming working properly...if I create a NEW HOME in Google Home the 2 Cams work properly, but if I add the 2 cams in the HOME that I already have, the live streaming doesn't work.

 

So I think this is an important information for the support team to try to understand the problem (99% the problem is because of google home) but I can't create a new home in google home because I already have an home with all my devices already configured, so I can't start again with a new home.

Whi know how to solve this issue in the current home in google home?

 

Thank you

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