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Nest Cam disappeared from Google home

Community Member

I have an indoor Google nest and I needed to move it so I unplugged it and moved it to a different location. Once I plugged it back in I noticed it was missing from the app. I tried to re-add the device in Google home, but it would not let me. It said that the device was already being used on the account. So I can’t see the camera from the app or re-add it.  When I factory reset, it says the camera is supposed to appear off-line but it’s not there at all so I’m not sure at this point what I need to do. I just want it to work and reconnect to the app.


Community Specialist
Community Specialist

Hey folks,


Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.


We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!


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