10-12-2022 04:50 PM
My Wyze cameras are all online but having issues with this new Outdoor Nest. My old one was good but the electrical cord worn. This one has been down for over 1 hour now. It's not the internet. My doorbell camera is working fine. The Nest just went off line. I tried rebooting by unplugging it, but no luck. Frustrated because the cost and paying for Nest Aware.
10-13-2022 10:40 PM
Same here^^seems like it’s always down when you need it too.
10-16-2022 02:22 PM
@chipmunk and @Olmule66 I know how important it is to have a working camera and I would really love to help you with this one. To confirm, what is the light status of your Nest camera? Are you getting any error messages? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera?
Give these steps a try:
Keep me posted.
10-16-2022 10:38 PM
Update the same day. Google actually helped me the same day. We did a number of checks including reboot, unplug, etc to no help. I finally had to update the App and that worked. So now I know I can try that. I can actually stream my camera using a Google Nest Hub. Everything working good 👍
10-17-2022 08:02 PM
Chipmunk, awesome, glad to hear! Thanks for updating the Community forum of your resolution.
Olmule66, were you able to try the steps provided by Emerson? If so, how did it go? Let us know if you need more help.
Thanks for the help here, Emerson.
10-21-2022 09:21 AM
10-22-2022 09:24 AM
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.