10-31-2022 10:12 AM
I am struggling with my Nest installation, I have a wired Nest Indoor Camera (Gen 1), Wired Doorbell, and Wired Outdoor (not IQ). I am starting to experience intermittency on connectivity to all cameras, there has been no change in Wi-Fi, in fact I have cable internet upgraded to 200Mps as well as Mesh Wi-Fi, all has been working fine. My biggest issue is that the Nest connectivity through a PC, although shows the history, it does not play it anymore through Google Chrome. Everything is up to date, however I just have a blue spinning wheel.
All camera's have been hard re-set, and re-installed into the app, still same problem. It has worked in the past, but now, both historical and Live playback doesn't work? I have historical timelines, Zone markers appear, but no playback?
...also tried in Microsoft Edge, and same problem, this is a Nest issue,
10-31-2022 10:31 AM
Curious. We usually use Firefox, but I just tried playing back historical footage using Chrome and did not have a problem (on a Mac in the US). Can you play back history from the Google Nest app?
11-08-2022 03:00 PM
Hey SharazMir
I want to make sure you're all good — did those steps work?
Thanks for the help here, MplsCustomer and Emerson.
Regards,
JT
11-05-2022 10:13 AM
Hello everyone,
@SharazMir uh-oh! I'm sorry to hear that. Let's see what's going on — how far are you trying to play back? As MplsCustomer asked you, can you play it back from your Google Home App?
Give these steps a try:
Keep us posted.
I appreciate the help, @MplsCustomer.
Thanks,
Emerson
11-09-2022 03:03 PM
Hi there,
Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT