10-08-2021 08:26 AM
Greetings! I'm getting this error when I try to add the Nest Battery Doorbell to my Google Home app (on a Samsung phone running Android):
Error: Unable to start device pairing. Configuration not available.
I Googled it, and found a Thermostat forum post with a similar problem, so I restarted my phone and quit all the applications/reopened Google Home. This did not fix it.
How should I proceed?
Answered! Go to the Recommended Answer.
10-20-2021 12:09 PM
Hello,
The problem was that I had purchased a wired doorbell, not wireless. This was entirely a problem of User Error.
I'm sorry for not coming back to update this page about it! Cheers.
10-20-2021 12:03 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-20-2021 12:09 PM
Hello,
The problem was that I had purchased a wired doorbell, not wireless. This was entirely a problem of User Error.
I'm sorry for not coming back to update this page about it! Cheers.
11-03-2021 12:03 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.