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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Resolved! Nest says I need to update my browser

I keep getting an error message saying n Nest that I need to update my browser. I have done all the suggestions in your forums. I see others are having the same problem. You’ve turned off comments but you haven’t fixed the problem. What do you sugges...

video record length

How do I adjust the video record length for google camera? i have already done the following, I can’t find where it lets me choose the minutes. Im not seeing it in video. I see video history, quality, night vision, status light brightness and rotate ...

koka22 by Community Member
  • 297 Views
  • 5 replies
  • 0 kudos

Resolved! Nest door bell sound keeps cutting out

Nest 2nd generation doorbell keeps cutting out live video sound.. it keeps skipping every 2 seconds. When talking through speaker I can't hear what the people are saying as it cuts out every few seconds with sound. Please fix issue. Or if anyone has ...

1in1class by Community Member
  • 2659 Views
  • 34 replies
  • 1 kudos

Resolved! Escalation of Case: 8-1332000035997

On 2/14/2024 I contacted support with the issue of the doorbell not locking into the base bracket. I was told that the product needed to be replaced, but was not under warranty. The agent put me on hold to escalate this to a supervisor. After escalat...

Video history

The doorbell only saves event history for 3 hours. Is there a way to save longer than 3 hours? For an example, we got a notification that someone was on our porch in the middle of the night, but we didn't see the notification until 5 hours later, so ...

DesG by Community Member
  • 153 Views
  • 2 replies
  • 0 kudos

Wear OS Nest camera notifications

This topic keeps getting brought up...then Google disables and closes the topic so no other people can reply...In 2024 THIS IS STILL BROKEN!?!!? But if I have an apple watch it works just fine?How can google allow this to still be a problem and not a...

prat67 by Community Member
  • 123 Views
  • 0 replies
  • 0 kudos

Nest Doorbell Camera 2nd Gen Wired for And

2nd Android phone wouldn't connect. Fixed in setting up a "Home" group and then App will send an invite to people of your choice, to be added. It is not within the "Settings" tab. Click on your ID icon on that is where you will see the option to add ...

AZ-Tony by Community Member
  • 82 Views
  • 1 replies
  • 0 kudos
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