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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Battery Nest Doorbell

I am not able to have the nest doorbell connect to the nest hub. It sends notification to my phone but not the hub. Tried resetting...and no help...

Jimbo716 by • Community Member
  • 654 Views
  • 7 replies
  • 0 kudos

return of nest IQ camera for replacement

I purchased a 2 pack Nest IQ cameras a few years back and installed one and it works perfectly. I am now attempting to install the other camera but powering up the camera (as the instructions state, there is now power from the plug to the camera is f...

red1872 by • Community Member
  • 200 Views
  • 1 replies
  • 0 kudos

Resolved! Reconnecting Wired Nest Camera

A new router was installed, switched internet/TV carrier. I have two older wired Nest cameras outside and 3 newer battery Nest cameras outdoor as well. The two older ones were initially installed using Nest app, but were later mitigated over to the G...

LRL by • Community Member
  • 418 Views
  • 1 replies
  • 1 kudos

Resolved! Download/Save Nest Event Videos on Ipad/Iphone

These are the Google Home Help Instructions to Download/Save Nest Event Videos on Ipad/Iphone...Note: You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. The maxi...

jriccardi by • Community Member
  • 1733 Views
  • 16 replies
  • 0 kudos

Resolved! Notifications & Email Alerts

I am having some difficulty with Notifications and Email alerts and need some help. Let's concentrate on indoor cameras in this thread.We have two homes in different states; homeA & homeB. At homeA we have Nest devices which only work in the Nest app...

isd503 by • Community Member
  • 779 Views
  • 3 replies
  • 0 kudos

Resolved! Sudden Failure of Nest IQ Wired

HiMy 5 year old Wired Nest IQ cam has suddenly failed, it's not working (no LED light), I've confirmed its not the cable/connection or power supply so must assume its the Camera unit itself. Google support took me through the standard diagnosis but n...

nsimmo62 by • Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Doorbell lock button stuck down.

Yesterday I noticed my camera would not show video after I charged it and put it back on the mount. Further inspection, I noticed the locking button will not come back out to lock the doorbell into the mount. Called customer service today and they sa...

Resolved! Google Nest migration

I was forced to migrate my Nest account to Google over a year ago. Last month the doorbell cam went off line and I couldn't get it back. Lowes suggested to replace the Nest DoorBell. I did and the new one wouldn't connect to WiFi then the app asked i...

Resolved! Nest doorbell

my nest doorbell is telling me that the battery is dead, but it is wired to an old doorbell wires and I don’t see any way to charge this. I opened it and there is just a big black battery on the inside that’s connected to wires

Adiii by • Community Member
  • 267 Views
  • 1 replies
  • 0 kudos
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