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Cameras and Doorbells

Forum Posts

Indoor Chime keeps updating software and disconnects

My indoor chime is right next to a Google Mesh Wifi access point so there should be no wifi connectivity issues causing this. I've reconnected the chime 4 times. It connects and then gets stuck updating its software and eventually disconnects. Is the...

Mounting Magnets

We have 2 Outdoor and @ Indoor Nest cams. In our current house we've been using them all inside for a new puppy. We're now moving to a house and want to mount the outdoor cams outside (likely purchasing mounting hardware). When viewing mounting hardw...

How do you contact a Senior Manager from Google?

Does anyone or has anyone ever tied to contact a Google manager about a complaint?Anyone buying Google merchandise beware, as if you have a complaint with Google, you will never speak to a manager that knows what they are talking about.I am shocked t...

Remote set up of Camera

So I have the QR code from my camera and the wifi ID/PW but need to set it up remotely (vacation home). Can this be done? What is the reason that I'd need to be at the property to set up the camera if I have all the proper information?

Resolved! New nest indoor cam power cable

Can anybody tell me if the power cable on the NEW nest indoor cam can be replaced with a longer cable, or is the cable 'fixed' to the camera and so cannot be replaced. Many thanks

st4cks74 by Community Member
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Brave Google Senior Support Needed

I am looking for a BRAVE senior customer support person that can help me.Anyone brave enough to take this challenge on?I have tried without any luck at all to get an answer to a very simple question.After contacting 12 support agents on the phone and...