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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 787 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16637 Views
  • 0 replies
  • 7 kudos

Intermittent Doorbell Not Working

I have a Gen 1 Wired doorbell that has worked great for 5 years. Now, the doorbell doesn't work consistently. It is attached to a mechanical doorbell. The indoor doorbell rings only about half the time, and rarely twice in a row. I am getting no noti...

mfyancey by • Community Member
  • 379 Views
  • 1 replies
  • 0 kudos

Batteries dont last

In cold climates these nest doorbell cameras and outdoor cameras don't last. I have 2 dead doorbells and 2 dead outdoor Battrey cameras that had the special power cable to keep them charged but after a few weeks of 25 below zero weather this winter t...

Mbmaring by • Community Member
  • 281 Views
  • 1 replies
  • 0 kudos

Cannot reconnect doorbell after construction on door

We moved in a house that left doorbell and security system and had it all working. We had worked done on our door and disconnected doorbell and now that they are finished cannot set doorbell back up. We do not have hex key. Do we have to buy a new do...

MZ5 by • Community Member
  • 505 Views
  • 4 replies
  • 0 kudos

Resolved! nest cam won't livestream via voice request to hub max

I have 2 nest cam indoor wired. When I ask google using my nest hub max to show the front yard the livestream appears. When I ask google using my nest hub max to show the back yard, it shows me the devices page. I can launch the livestream from that....

DaveO2 by • Community Member
  • 397 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Cameras

I purchased a home that had the cameras already installed. How do I go about resetting these cameras and adding them to my account for usage?

JaniceBuc by • Community Member
  • 868 Views
  • 5 replies
  • 0 kudos

Doorbell not recognizing packages

We’ve noticed some issues with packages not being recognized and no notifications getting sent. We never receive notifications of a package when it’s clearly visible in the camera. What makes it more strange is that we DO get notifications of “packag...

Lauren_mm by • Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

Nest app is not using phone location

The best app on my phone no longer correctly turns on and off outdoor cameras based on the phone location. Phone is iPhone 16 and is fully up to dateCsmeras are Gen 1 Nest cameras. There is no issue with camera function. The issue is with the nest ap...

Talk and listen and quick responses not working

Have had the doorbell for over 18 months and all of a quick responses don't broadcast. Also talk and listen sessions do not broadcast to the individual at the door BUT you can hear the response on the recorded clip. Have restarted and factory reset b...

Steve40 by • Community Member
  • 376 Views
  • 2 replies
  • 0 kudos
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