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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15697 Views
  • 0 replies
  • 6 kudos

Nest cameras and doorbell

Hi all,we’ve had the outdoor cameras and doorbell for many years, recording footage. With the recent changes with subscription, I have started paying the £6 per month to record but the cameras are still not recording - can not view footage. any advic...

GG1528 by • Community Member
  • 435 Views
  • 2 replies
  • 0 kudos

Nest Doorbell (battery) latch stuck in

The release mechanism to get the doorbell of the mount to charge it has always been a challenge to release. The most recent time I released it, the latch on the back above the USB c charging port is stuck all the way and cannot be remounted now. I've...

Pls advise re power /discontinued

I bought a house with a Nest thermostat and outdoor, hard wired camera. I am trying to add the camera, but there is no power light and the wire goes into the concrete block. The green power indicator is not on, and I've tried out all the other electr...

NinaL by • Community Member
  • 185 Views
  • 1 replies
  • 0 kudos

Remove "someone is at the door" from visitor announcement

I have a nest doorbell and a nest Mini I enabled visitor announcements and whenever someone rings the doorbell I do hear:- a chime (ding dong)- followed by a voice saying "someone is at the door"I only want the chime. Is there a way to only get the c...

coinquack by • Community Member
  • 322 Views
  • 2 replies
  • 1 kudos

Nest 2nd Gen doorbell won’t ring my Google hub

I’ve had my nest 2nd gen doorbell and google hub for a few yours now and it’s worked fine. Now the doorbell will not ring the hub or my phone. The camera still works as it should. I have tried all known settings and factory resets, still nothing. Any...

perry2 by • Community Member
  • 408 Views
  • 3 replies
  • 0 kudos

Outside camer

I purchased my 3 cameras about 4-5 years ago. 2 outside and one outside. I bought a new router so I changed my login name and password. I was able to reconnect the 2 inside but I can’t get the outside to connect. It tells me to get close to the camer...

Where do I find "saved" downloaded video clips

I have several nest/google cameras and they seem to be working correctly. I am trying to revisit several clips of downloaded video and I cannot find them.I have the cameras open on my PCI select a video, go to the bottom right corner, select download...

Upgraded Router and Modem

Hello, We upgraded router and modem yesterday. New WiFi information and password came with new equipment. Of course it messed every Google Nest item up in the house and outside. All cameras, speakers, thermostat, doorbell, you name it. My husband and...

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