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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Can't perform hard reset on Google outdoor camera

We recently switched our WiFi and in an attempt to update the WiFi on our cameras, I removed them from our home. I haven't been able to add them back after factory resets, turning them on and off, resetting the router and or moving closer to the rout...

MWright by • Community Member
  • 122 Views
  • 3 replies
  • 0 kudos

Saving footage that isn't listed as an event

Hi,I am unable to save footage recorded last night. If I scroll back I can see where it recorded the footage but it is not being listed as an event. I subscribed to nest aware this morning to see if this would help but hasn't. The footage is only abo...

DropCam and NestCam history

Hello. Recently, my NestCam Outdoor quit recording 10-day video history. On the same account, my Dropcam and Dropcam Pro and Dropcam HD continue to work fine. I have a subscription to Nest Aware. Any thoughts are appreciated. I've tried to upgrade to...

mkuck by • Community Member
  • 107 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Aware 24/7 timeline not visible in Google home app

Hi,I have a nest aware premium plus subscription which allows me to save clips AND 24/24h feed for 10 days.For my cameras in the nest app there is no problem, i can see the history.But google has recently migrated some devices such as the Nest cam wi...

Resolved! Nest hub connect to nest doorbell

Hi I have a google hub 2nd generation and wondering if I bought the battery operated nest doorbell does it connect ok to it? Will it chime in the hub and video of who is at the door appear. thanks

Mdoddy by • Community Member
  • 143 Views
  • 2 replies
  • 0 kudos

Resolved! 24/7 Gaps but Events Still Recorded

Recently, I’ve noticed gaps in my 24/7 recordings. Initially, I assumed that there was a Wi-Fi connection issue. However, the Wi-Fi signal is strong at the camera’s location AND at the same time that the 24/7 gaps are present, there are event recordi...

DG1951 by • Community Member
  • 169 Views
  • 3 replies
  • 0 kudos

Cam suddenly can’t find wifi network

We have five Nest cams and they were all working just fine. Then tonight one cam went offline. I tried the usual things to get it back online, nothing worked. It can’t find our wifi network. I switch to power cords with another nest cam to see if tha...

Tori39 by • Community Member
  • 371 Views
  • 7 replies
  • 0 kudos
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