12-06-2022 03:33 PM
My floodlight and cam seem to be disconnected from Home App. I can't turn light off and on and can't stream. Home app says the camera if off line. However the lights are on and the camera green light is on. What should I do?
Answered! Go to the Recommended Answer.
12-07-2022 05:41 AM
That fixed it, thank yu.
12-06-2022 03:34 PM
I should note that I can see history in the Home App, but am not getting notifications.
12-07-2022 03:56 AM
Have you tried rebooting your router? Sometimes, there are conflicts with the ports and traffic, etc. depending on your router. Try rebooting your network and see if they reconnect.
12-07-2022 05:41 AM
That fixed it, thank yu.
12-08-2022 06:34 AM - edited 12-09-2022 06:57 AM
Hi folks,
@LennyD that's awesome! Thanks for getting back to us and we're glad that it's resolved now. It looks like we can consider this one complete, so I will lock the thread after 24 hours. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, BG.
Best,
Emerson