03-12-2022 03:16 AM
The coating on the front of my nest hello doorbell is peeling off and obscuring the view of the camera. I think my camera warranty has expired but looking into all the posts on here it appears to be a known defect on Nest Hello products. I am about to buy further Nest products to add to our collection and am concerned that such a premium product would deteriorate so much. Does anyone have contact details for me to escalate this issue?
03-14-2022 08:41 AM
Hey there,
Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.
Best Regards,
Brad.