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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15730 Views
  • 0 replies
  • 6 kudos

Nest Doorbell Factory Reset Problem

Update**. I discovered that I had to use the Nest app instead of the Google Home app.. It's working now Hello, I recently bought a house and the previous owners left the nest Doorbell w/camera. I went through the setup steps and received the notifica...

Jorgy4u2 by • Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

Issues with iOS version of Google Home app

I'm using Google Home app on my iphone (12 pro max) & on my Android Mobile too.I have added some devices from Smart Life app to Google Home app. I have a video doorbell which was added to my Google Home app via smart life.So the doorbell camera shoul...

Rafi_2216 by • Community Member
  • 592 Views
  • 0 replies
  • 0 kudos

Flying with nest camera?

Hey guys, I'm going to be traveling home for the holidays on a airplane. I have a Gen 2 Google doorbell cam battery that I'm wondering if I can fly with or if I need to ship out? Has anyone had any experience with that? I don't want to get it taken b...

Doorbell wont update

I'm re installing my battery doorbell, I get the the end of set up and the "download update" won't load ,just remains at 0%I've re set it using mobile hotspot and it sets up OK then tried to change wi fi to home and same problemAlso tried factory res...

FJHolden by • Community Member
  • 752 Views
  • 4 replies
  • 0 kudos

Google is a downgrade from Nest

For any original users to Nest with Dropcam and Dropcam Pro the Google buyout was so awful they lost me as a customer! I went with Eufy and as soon as they drop Nest cameras in April, I will change my thermostat to a digital one that does not try to ...

MAGA_gal by • Community Member
  • 544 Views
  • 1 replies
  • 1 kudos

Why can the nest app see the cameras in google home ???

I don't understand why I can not see my camera's that are in google home, when I subscribe to nest aware.you would would think the 2 systems would be connected, But then again its google......I only get 3 hours of history which make them useless.

Resolved! Nest Cam exterior install.

Looking at the "pogo pins" connector on the exterior cams & flood/cam. This seems a little insecure for a permanent exterior installation.My intention is to fix these connections with a little dab of silicone sealant. The cable will then be run throu...

Kippax by • Community Member
  • 2056 Views
  • 6 replies
  • 0 kudos

Doorbell offline for people added to home

I recently purchased a Nest Doorbell (battery) and added it to the Google home app.I invited a family member to the home and the doorbell appears offline for them. For me, the doorbell is online and working just fine.After trying many things to fix t...

BL555 by • Community Member
  • 888 Views
  • 1 replies
  • 0 kudos
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