Nest Outdoor Camera condensation

[JohnF]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: jean-philippe séguin 

I Have a nest outdoor camera for about 3 years now... last year after a little rain i had condensation inside the lens... The camera stopped working for some days and then came back up....

but since then i got condensation in the lens wich deteriorate the quality of the picture...

This is supposed to be Waterproof....

[JohnF]

Hi jean-philippe séguin,

I'm sure you've already checked this, but just in case, here's steps on how to check/clean the lens.

In the interim and to provide the best support with this, I've shared this with the Google Nest community team for review.

-from David King(Product Expert)

[Adan]

I have the same issue 

[imex99]

 

 

I have condensation in my lens abs my camera is junk now, what to do?

[aatienza]

Hey imex99,

I'm sorry for the delay. Could you tell us when and where you purchased your Nest camera? Also, what country are you located in?

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie