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Nest Outdoor IQ Condensation in my lens

Jr620
Community Member

I bought my camera about 10 months ago, I live in Ontario Canada worked perfectly until yesterday we had some rain and now I have condensation on the leanse, my camera is compromised now. Not sure what to do they don't make these cameras anymore?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there, Jr620.

 

I am terribly sorry to hear that your Nest Cam IQ Outdoor camera has condensation from within! Normally, that is not the case so it must be compromised in some way. I am afraid those cameras are not available through our store, but you are more than welcome to look into other cameras we offer. Please let me know if you need further assistance.

 

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Adan
Community Member

Hello I have condensation inside the lens of my outdoor cameras (2 out of 3)