Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Subscription help
Need someone to call me tomorrow at ******** around noon if possible. Need help transferring my subscrption and my email is screwed up Ken Marth
Nest camera doesn’t work
Camera is turned off and it says “Device off • Device unmounted”. I tried to check in setting and the “camera mount” is not an option. Is there any other way to fix this? I also restarted the camera and the app and still doesn’t work
Neat not working
My nest camera is and has not been working for over 2 months. HELP
Nest Cam (Wired) Gen 2 Night Vision too dark
I think this is related to the following post from 2023 which is now locked and I don't see any resolution on it: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Night-Vision-Too-Dark/m-p/429313 One of my nest cams (wired, gen 2) night v...
Cloud Video Data Lost Without Explanation
I’m posting here as a long-time customer and certified Computer Systems Architect to bring attention to a serious incident and seek some accountability or remediationRecently, I experienced a critical failure with cameras where all video footage—stor...
Battery drains very quickly.
Hello, I purchased my google battery about 4 months ago and for the first 3 months it held its charge well but it now only holds a charge for about a week. I'm located in Sydney and while it is winter the temperature at night falls to about 4-5 Celsi...
Nest Camera Loading Issues
We’ve been having nothing but issues with Nest cameras at my mother in laws. I even went as far to bring a working one from my house to hers/ had to migrate it to the Google home app but aside from that it’s identical. At my home, where it works fine...
1st generation Nest wired doorbell
Sadly, I do not have a qr code, a 6 digit code nor a serial number. How can I reconnect my doorbell? The installer threw it all away. Is it still possible to connect it or is all lost?
Reinstalling nest doorbell.
Hi, I set up my nest doorbell (battery) very easily initially, but changed my WiFi to a mesh and can't reinstall the doorbell to the new WiFi network. I just can't seem to connect to the doorbell during setup- after plugging in I don't get the pulsin...
Last key for camera doorbell
I lost the key for the camera to charge the battery
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