Nest cam (battery)

[jamesiandunn]

My camera will not pick up vehicles at all.  I can pull in or back out, the camera will never record my vehicle.  The only time it records is if I walk in front of it.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[jamesiandunn]

The problem has gotten better but just today my mail person drove down the drive, walked across the drive to my porch, walked back to the car, backed up, turned around and pulled out of my drive. All without setting off the camera.

Is there any settings I can tweak to help notice cars and people better? It picked up a cat the previous night that wandered across the drive.

[Brad]

@jamesiandunn

You can definitely adjust your settings and set up Activity Zones which should help you out a ton. Try those settings out, and see if this changes for you! Just adjust all of your settings to get them to what works best for you.

Best regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.