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Nest cam with floodlight app

DarkAssylum
Community Member

I’ve just installed a nest cam with floodlight and it’s not appeared in the nest app?? It’s installed in Google home ok??

Ive went into the nest app and tried to add the camera and it asks me to install via Google home. I click on Google home link , but when I get to Google home nothing happens???

 

any ideas??

1 ACCEPTED SOLUTION

Brad
Community Specialist
Community Specialist

Hi there, DarkAssylum.

 

I am very glad to hear that you purchased the Nest Cam Floodlight! I hope you are enjoying it so far! I am sorry to hear that you have ran into this snag of not being able to add it to the Nest App. I am afraid that all of our new cameras released this year are not available in the Nest App. They are only available in the Google Home App. Please add it there accordingly for the camera to function. Please let me know if you need further assistance.

 

Best Regards,

Brad.

View solution in original post

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there, DarkAssylum.

 

I am very glad to hear that you purchased the Nest Cam Floodlight! I hope you are enjoying it so far! I am sorry to hear that you have ran into this snag of not being able to add it to the Nest App. I am afraid that all of our new cameras released this year are not available in the Nest App. They are only available in the Google Home App. Please add it there accordingly for the camera to function. Please let me know if you need further assistance.

 

Best Regards,

Brad.

View solution in original post

Fenucker
Community Member

Two thumbs down for Google. The Nest app is way easier to use than the google home. I love how I can’t use my best security alarm on the google home app. Now I have to use 2 different apps.

I can't believe I had to wait until after I purchased 6 new floodlight cams and installed one of them that they don't work in the Nest App (alongside a dozen existing Nest cams) and are not viewable on a computer which is the whole reason we went with a Nest platform a couple years ago. Google sucks. I hope this bombs for you, you deserve the worst. Returning all our new cams right now and finding a new platform. F YOU.

Lerme
Community Member

Well this is quite a disappointment. I too prefer using the Nest App to view and manage my Nest devices. TBH, it never even occurred to me that something that is labeled as a Nest product wouldn't work in the Nest App. It is my sincerest hope that this functionality might be added in the future.

AW1
Community Member

I totally agree! Hope the floodlight cam can be viewed in the Nest app - so much more user friendly vs google home app!

VermontProperty
Community Member

The fact that the few remaining old-version Nest Outdoor IQ cams are selling for double-price and more ($800 per camera!!!) on eBay should tell you how much people hate the new cams that only work on Google Home app and not in the Nest app or Nest web browser. You can't begin to imagine how much I hate Google for this and will never forgive or forget for getting burned on system we've already invested thousands in... and now have to pay double-price to scalpers. 

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2047675.m570.l1311&_nkw=nest+nc4101us&_sacat=0

Unbelievable: https://www.ebay.com/itm/353482267666?hash=item524d2f5c12:g:IdAAAOSwuKpgkh3I

Google is truly scum of the earth.