01-09-2023 12:33 AM
Hi,
I need to change the time zone for the web view for my Nest cameras. My Nest app shows the correct time.
How can this be done?
Regards
Kristian
01-13-2023 05:39 PM
Hey Tirrazo,
Thanks for reaching out. Let's check — what device are you using to access the web app for your Nest cameras (phone or computer)? Are you using a Chrome browser? When did it start happening? Did you make any changes to your camera settings? You can try logging out, then log back into your account to see if that helps.
Thanks,
Archie
01-14-2023 06:34 AM
Hi,
Thanks for the response!
I am using this address on the computer: home.nest.com/camera. Here, the website is in english and shows the time in AM/PM.
The Nest app on the phone is showing the time in my own timezone. I would very much like that for the web address aswell.
Regards
Kristian
01-15-2023 06:46 PM
Hey there,
Thanks for sharing that with us. Do you have a Windows or Mac computer? What web browser do you use? Also, were you able to view your timezone on the web browser before?
I appreciate the help, Archie.
Thanks,
JT
01-16-2023 04:31 AM
Hi,
I am using a Windows computer. Tested on 2 different computers with Win 10.
Web browser is Chrome on both.
I have never been able to see my timezone on the web browser, so this is not something that has changed. Just wanted to check this out if it is possible to change the time zone.
Regards
01-16-2023 10:48 PM
Hi there,
Got it, thanks for getting back to us. Could you confirm if you’re able to log out and log back into your account?
Regards,
JT
01-16-2023 11:27 PM
Hi,
I just logged out.
When logging in, it says login with Google and I choose my account. Then I am back in.
Regards
01-23-2023 09:50 PM
Hello Tirrazo,
I'm sorry for the delay. Checking back in — I want to check if you still need help. Don't hesitate to reach back if you do.
Thanks,
JT
02-01-2023 11:20 AM
Hello everyone,
@Tirrazo I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
I appreciate the help, Archie and JT.
Regards,
Emerson
02-01-2023 11:22 AM
Hi,
I still need help, haven't found any solution.
Regards
02-08-2023 02:58 PM
Hi Tirrazo,
Thanks for getting back to us. To know more about this, could you send us the screenshot of the time from your web browser and from your Nest App? So that we can take a deeper look.
Looking forward to your response.
Thanks,
Emerson
02-11-2023 03:13 PM
Hello Tirrazo,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.
Regards,
Emerson
02-14-2023 12:15 PM
Hey Tirrazo,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson