cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest camera time zone

Tirrazo
Community Member

Hi,

I need to change the time zone for the web view for my Nest cameras. My Nest app shows the correct time.

How can this be done?

Regards
Kristian

12 REPLIES 12

aatienza
Community Specialist
Community Specialist

Hey Tirrazo,

 

Thanks for reaching out. Let's check — what device are you using to access the web app for your Nest cameras (phone or computer)? Are you using a Chrome browser? When did it start happening? Did you make any changes to your camera settings? You can try logging out, then log back into your account to see if that helps.

 

Thanks,

Archie

Tirrazo
Community Member

Hi,

Thanks for the response!

I am using this address on the computer: home.nest.com/camera. Here, the website is in english and shows the time in AM/PM.

The Nest app on the phone is showing the time in my own timezone. I would very much like that for the web address aswell.

Regards

Kristian

janthadeus
Community Specialist
Community Specialist

Hey there,
 

Thanks for sharing that with us. Do you have a Windows or Mac computer? What web browser do you use? Also, were you able to view your timezone on the web browser before?

 

I appreciate the help, Archie.

 

Thanks,

JT

Tirrazo
Community Member

Hi,

 

I am using a Windows computer. Tested on 2 different computers with Win 10.

Web browser is Chrome on both.

I have never been able to see my timezone on the web browser, so this is not something that has changed. Just wanted to check this out if it is possible to change the time zone.

 

Regards

janthadeus
Community Specialist
Community Specialist

Hi there,
 

Got it, thanks for getting back to us. Could you confirm if you’re able to log out and log back into your account?

 

Regards,

JT

Tirrazo
Community Member

Hi,

 

I just logged out.

When logging in, it says login with Google and I choose my account. Then I am back in.

 

Regards

janthadeus
Community Specialist
Community Specialist

Hello Tirrazo,

 

I'm sorry for the delay. Checking back in — I want to check if you still need help. Don't hesitate to reach back if you do.

 

Thanks,

JT

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Tirrazo I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

I appreciate the help, Archie and JT.

 

Regards,

Emerson

Tirrazo
Community Member

Hi,

 

I still need help, haven't found any solution.

 

 

Regards

EmersonB
Community Specialist
Community Specialist

Hi Tirrazo,

 

Thanks for getting back to us. To know more about this, could you send us the screenshot of the time from your web browser and from your Nest App? So that we can take a deeper look.

 

Looking forward to your response.

 

Thanks,

Emerson

EmersonB
Community Specialist
Community Specialist

Hello Tirrazo,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Tirrazo,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson