Nest cameras and doorbells no longer stream to Chromecast.

[ToddL]

All Nest cameras and doorbells throughout my home suddenly stopped streaming video to TVs equipped with Chromecast. The video feeds are still available through the Nest and Home apps, but when trying to stream to Chromecast (as I have done for years), the message is, "Sorry! It looks like the stream is currently unavailable from [camera name]."

[plafontaine]

Same issue. I can no longer cast my cameras on my TVs using Google Home Assistant. 

[GoonerAce]

Similar issue when trying to stream nest camera on nest hub when requested from another nest hub. Directly asking the hub works . But when requested from another hub gives stream unavailable response 

[Sandawg]

This is outrageous. Product manager and software developers need to be fired. This breaks my automations I have as soon as anyone the camera detects an unknown face. It streams to all my TVs which are equipped with Chromecast. I. This is just after 2 months after personal location-based automation stopped working, That is, you can no longer view of friends automations based on your phone's location. Only. Collective when everyone is away or anyone is home. That is useless for multi-person households. I need accountability and product managers to be fired even as I move to home assistant every single month, something is broken. How is this tolerable

[Sandawg]

Has anyone reached out to Google and asked them to issue official statement? This is the worst home platform. Developers and product managers needs to be completely fired. I want an apology and compensation. 

All my automations have started breaking. I had an automation set up where my front doorbell camera. If it detects a person it would start streaming to all my remote sceeen . My Chromecast TVs in every room. Sure, It can still stream to my nest hub displays those are not conveniently located while the large screen TVs are very prominent. it's that automation is broken because it cannot stream to a Chromecast anymore. It's a security issue!

For the past 3 or 4 months all the automations have started breaking including cannot trigger an automation based on your phone's geolocation anymore. Now they have this present sensing which works for when everyone is  away, Or anyone is home business pretty much useless for a multi-person household to run personal automations and help people households. And even that doesn't work. Present sensing doesn't work properly. This is pathetic. Absolutely pathetic. I want an apology, compensation and a road map on what they can do to fix this.

[GabrielaG]

Hi everyone,

Thank you for your reply. To help us troubleshoot and isolate the issue, could you please submit feedback through the Google Home app and gather the following information:

• What is the current Chromecast firmware version?
• What is your Google Home app version?
• What operating system is your phone using (Android or iOS), and what is the version number? 
• What troubleshooting steps have you already performed?
• When did you first notice this issue occurring?

I look forward to your response.

Regards,

Gabriela

[eighty666]

@GabrielaG  fw and cast revision 467165, android, google pixel 10, latest everything. all the broken, incomplete and inaccurate resets from support have been done. issue started saturday 25th november

[RandyAtGretchen]

Community specialist? That's a joke! Just read all of the comments BOT! This is a GOOGKE issue! Nothing we can do will fix this. We all have tried everything. GOOGLE please fix this or Chromecast will be useless to many of us. Chromecast has stopped allowing us to stream any of our NEST cameras or Nest doorbell cameras to a Chromecast enabled TV!

[FastEddie888]

When is the APi going to be fixed? Been out of action and not able to see my nest cam streams on Chromecast devices for 2+ weeks now.

Borderline thinking about replacing all the nest cams with eufy or lorex.

[Tvr07]

Same issue. Cameras won't stream to any of my TVs it just says steam currently unavailable. So glad the price was just raised to $200 a year...

[BLNT]

The same thing happened to me a few months ago, and lasted for a couple of days (can't stream to Google TV). Now it's been a week or two with the same issue. Google updates something, and it breaks something else. Meanwhile their bots come on to threads like these and ask time wasting questions, when it's not the fault of the end user - it's the fault of Google. I will add, I have almost 20 cameras across three locations. The newer style ones for a couple of years have NEVER been able to stream like the old ones - they'll seemingly start to stream, then fail. Perhaps it was the intention of Google to standardize the function of all their versions of cameras - standardized in that now NONE of them work. Kudos to Google, they all behave similarly now !!

[Robot9000]

The same issue is affecting me in the UK. To confirm, I am unable to stream my Google Nest  cameras and doorbell to my Google TV.  Any resolution yet? 

[BLNT]

Google, as is often the case, is taking the classic head-in-the-sand approach  😞 

Frickin' crickets ... 

[TheJD]

Same issue. No longer able to cast Nest cams to Chromecast. 

[Testeroni]

Google said they are unaware of the issue, so everyone who is affected by this issue please call in and report this issue with Technical Support.

[eighty666]

they're telling you lies

[eighty666]

what do we all prefer? being ignored by a chatbot coded in the 80s from niall or being lied to by just plain awful humans?

[RandyAtGretchen]

GOOGLE has a new doorbell camera that is NOT COMPATIBLE with the NEST app. GOOGLE is doing this to try to force NEST users to buy a new doorbell camera so that GOOGLE can eventually do away with supporting the NEST app all together. So, I doubt that GOOGLE will ever fix this problem that they created. 

[eighty666]

no, i have some nest and some google and they're all broken 😕 ten dollar generic one from aliexpress is fine

[ToddL]

It's still not working.

And this thread already looks like every other thread in this vast community of frustrated customers: an endless series of widely reported malfunctions peppered with denial and platitudes by specialists and bots.

[eighty666]

@GabrielaG are you going to give our buddy @ToddL the update of all the many, many hours of hard work you've 100% put in to solve your global error or what? you must have lots of rock-solid solutions now, yes? 🤣

[ToddL]

😂 I've been at the edge of my seat

[Lvautier56]

Considering that the newer battery operated cameras from Nest have never streamed to any device makes me suspect they are not going to worry about this issue.  Personally, I have purchased a Roku camera, only 1 to start, and testing how that works.  So far, so good.  I will likely have 4 Nest Cameras up for sale soon.  I have already canceled my Nest Subscription.  Thank God, it won't go away until next October; that was good planning on my part.

[sostermiller]

I am having the same issue. I spent an hour with Google Home/Nets tech support last week and it was very frustrating. I was able to find the cameras under Settings/Google Home/Cameras but when I click on the camera it does not show a live stream. So frustrating.

[eighty666]

latest addendum to this bundle of nonsense:

i'm just in my home app to see what's broken in there - usually i must go to each cam twice to get anything except a black screen but today very briefly flashes

"camera in low power mode"

and to not be on batteries. this would be great... except i don't have any caneras with battery power 🙄

@GabrielaG give us a update please

@David_K may i ask you to step in please and try to get some answers for us all, thankyou

[ToddL]

While these camera stream failures make the whole Google Home and Nest environment utterly useless to me now, it's also true that myriad bizarre failures have been regularly occurring on every possible level, as if the whole short-circuited system were somehow scraped off the hull of the Titanic, covered in barnacles after decades of submersion in sea water, and, while still wet, plugged into my wall outlets during a power surge.

Smart home? There isn't a shred of discernible logic in any of it. Every aspect is almost *perfectly* dumb in every sense, thoroughly corroded to the core, and only partially functional, on the best day, for a minuscule fraction of the time. The constant barrage of weird overlapping technical failures I've encountered over the years would be totally exhausting to fully describe and even harder to comprehend. You'd need a linguist to parse the absurdity.

And there is truly no way to convey all of these ludicrous ongoing wall-to-wall problems without writing a totally implausible dissertation — with run-on chapters, so far-fetched and far-flung that anyone who hasn't witnessed the swirling calamity first hand would recoil with confusion and dismiss the whole account as indigestible hyperbole. But it would all be true.

I love the way they wax poetic about maintaining "a high level of excellence" while standing proudly on this smoldering heap of an electronic landfill, without even getting back to us with an update. All of my cameras have been essentially down — no way to monitor on household screens — for over two weeks. Everything is devolving and deteriorating. Mark my words, they will casually close this thread without a solution. The audacity is unreal.

[David_K]

This has already been escalated to the community team and once that happens I've limited insight unfortunately. I've also raised it in a different way to try and highlight the broad impact.

[eighty666]

thankyou. if we're going to end up behind a new gemini pay-wall to try to see the products we bought or something can you let us know when it'll be

[asles002]

Ugh!  My Nest Cameras and doorbell will stream to my tablet, phone and nest hub but not my Chromecast devices.  "won't support streaming to remote screens" for all of my cameras.  

[ToddL]

Yes. What you describe is a secondary problem that I experienced, as well. I'll explain.

This week, I migrated one of my Nest cameras to the Google Home app in attempt to resolve this new inability to stream to Chromecast. After the transfer, the "stream currently unavailable" message changed to "doesn't support streaming."

In other words, in my attempt to troubleshoot the unavailable feature, I converted it into an unsupported feature — a brand new flavor of dysfunction.

When I tried to reverse the migration to restore support for streaming, Google wouldn't allow it. "This camera cannot be transferred back to the Nest app."

So, to summarize, they rendered the camera stream "unavailable," baited me to transfer to the Google app, then switched to "unsupported."

It all seems so strangely intentional. And, if so, it's downright offensive.

[Lvautier56]

Yup, I found this too.  If you have any automation that include a personalized automation, don't delete it.  The new Gemini took over for new ones and will not allow any personalization.  Start a new automation and you will see what I mean.

[ReeRee303]

Thanks for sharing! I was contemplating moving my cameras to Google home as well in an attempt to trouble shoot and maybe resolve the streaming issue. I didn’t though because I was fearful it may get worse. Glad I didn’t after reading your message!

[ToddL]

I was worried about the same thing, which is why I tested the migration on just one camera. The fact that we were both wary of the same potential trap is a symptom of sustained exposure to Google's manipulative patterns.

[sostermiller]

Correct, I am using the newest Google Home device. The only reason I purchased Google Home was for streaming Nest to my TV. It has worked perfectly for months. It stopped working about 3 weeks ago. My Google TV is still under warrantee, and I have opened a ticket with TS. Hoping to help get some visibility. I will contact the TS team today and share this page to help show its systemic. 

[eighty666]

ten dollars a month with gemini by christmas, all this, i bet. i think @ToddL i bang on the money

this is too stupid and the way we are being treated is too awful to be a accident

[ToddL]

Agree 100% @eighty666 

[SmithP1]

Create a problem and then charge us to fix it. So common I shouldn't be so ticked off (edited for explicit content)

[SmithP1]

I followed the steps in this video and got a Chromecast to now can live stream my Gen3 Nest doorbell cam.

How To Add The Google Home Panel To ChromeCast With Google TV's
https://www.youtube.com/watch?v=VDuJS7VOVw8

I had to dig for my setting option differently than is shown in the video, it was in a submenu in my Home app.

I added my home app to Public Preview mode which you may not be comfortable. I know I wasn't.

It steps through clearing data and force stopping a couple apps

At the end it is mentioned that it takes a few minutes for the Home App to appear in the Chromecast settings. I check for this several times following the process and when it didn't appear I figured it wasn't going to work. Two days later it had been added and i was able to live stream the Doorbell camera.

As with anything that works once, your mileage may vary

[SmithP1]

For what it is worth, this has worked on a second Chromecast device in my home

[ToddL]

Clever attempt at an ad hoc workaround from the TV side to get something on screen somehow, but it doesn't solve the problem of smart access through Assistant devices. Also, if this applies only to the latest Chromecast with Google TV, then I'd have to replace all my 3rd generation Chromecast devices across two homes in order for this trick to work, and they're only a few years old. I bet Google would like that.

[eighty666]

good info but this issue is we cannot "send" the stream. ask a mini or hub or your phone or other to send to your tv and it will not work even if you are currently watching