08-23-2022 08:17 PM
I have wired doorbell. It was working all this time but lately I have to press multiple time to chime
08-29-2022 05:24 PM
Hi Antoneym,
Thanks for reaching out. I'm sorry to hear that and for the delayed response. Let's sort this out. What's the voltage of your transformer? Are the wires securely connected into the doorbell? Do you have a mechanical or electronic chime? Also, is your chime duration enabled in your doorbell settings in the Nest app?
Have a look at this guide to troubleshoot (see "Wired installations" section).
Let me know how it goes.
Thanks,
JT
08-29-2022 05:52 PM
It worked for past few years no issues. If I take it out and touch the wire it chime. It’s mechanical one. I think voltage is 24 or what ever the standard is. No I don’t have any delays set
08-29-2022 05:54 PM
If I press 3-4 times continuously then it chime.
08-30-2022 07:27 PM
Hi Antoneym,
Got it, thanks for following up. and I appreciate your efforts. Going over the steps here might help:
Let me know if that helps.
Regards,
JT
09-04-2022 05:35 PM
Hi there,
Just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
JT
09-03-2022 05:32 PM
Hi Antoneym,
It's me again. I want to make sure you're all good — how did the steps go?
Best,
JT