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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1579 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17687 Views
  • 0 replies
  • 7 kudos

Camera History

I have 4 nest cameras and can see history for 5 days. I recently added an indoor camera and cannot see history for more than 3 hours. Why?I don't think it is related but I also cannot see the new camera in the Nest application. I can only see it in t...

krroger by • Community Member
  • 1137 Views
  • 6 replies
  • 0 kudos

Can’t set up Nest cam

Typo entered on serial on nest outdoor cam and it will not allow me to enter correct info. I've tried removing camera and reinstalling but it keeps defaulting to wrong serial that I entered. Help?

mamamk by • Community Member
  • 1006 Views
  • 5 replies
  • 0 kudos

Nest Camera - how to see events more than 3 hours old?

I am trying to access any history on the Google Home app from my camera and it only provides history of 3 hours. I need to see yesterday's activity. Is it stored somewhere? How can I access just 24-48 hours ago? If I can't access it now, how do I cha...

AG123 by • Community Member
  • 10136 Views
  • 5 replies
  • 4 kudos

Nest doorbell batteries

Installed and camera worked for 10 min but did not send notification to phone. Then it Went offline. Deleted the device in Google home. Reset internet and nest wifi. Reset and then did a factory reset of doorbell. When through the add device a few ti...

Carl3 by • Community Member
  • 734 Views
  • 3 replies
  • 0 kudos

PEELING doorbell

Been trying to deal with the live chats this whole time about getting my nest doorbell looked at for the peeling issue but I've been hitting wall after wall. Even spoke with some customer service reps if it wasn't bad enough speaking with them before...

Leuns by • Community Member
  • 765 Views
  • 3 replies
  • 0 kudos

Resolved! Can I view my google nest cam overseas (Europe) without access to the camera's router connection?

I have a google Nest CAM and I am going to Europe. I was going to leave my WiFi connection on so the nest CAM is connected but I will not be able to connect to the router the cam uses. (The router will block external access, or unknown/unapproved url...

G_User2498 by • Community Member
  • 3787 Views
  • 4 replies
  • 0 kudos

Resolved! Newly installed Nest Camera is not recording

Hello! We have just recently installed our 7th camera on our Nest system. It does not seem to be recording as it does not give us the option to review prior hours/ days. All of our other cameras do record the previous 5 days and allow for playback. T...

Light around the button: always ON or OFF setting

How do I make the light around the button always ON or OFF for religious reasons: to avoid turning the light ON or OFF by motion on Shabbat.For comparison only, Ring doorbell has a setting to disable the light around the button completely. I can’t fi...

Access multiple google accounts on home app

I have my personal home set up with all of our cameras and devices. I am now trying to set up a home account for our small business. I want to use the family feature to invite co-workers to have access to the cameras. The problem I'm running into is ...

Abhrams by • Community Member
  • 711 Views
  • 3 replies
  • 0 kudos

White light glows

Is there a way to stop my device from glowing white when it detects something?

You4 by • Community Member
  • 915 Views
  • 1 replies
  • 1 kudos
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