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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! New Google Nest Cam outdoor not appearing in Nest app
Just installed our new camera to replace our IQ (wire cut, no replacements available). I’ve been successful in adding it to the Google Home app but it won’t appear in our Nest app which is what we generally use. Anyone know how to do this? Not findin...
Google wired outdoor Nest Cameras not sending notifications
Hello,Our electrician has just installed our outdoor wired Nest cameras. Two questions I hope someone can help me with:I have downloaded the Google Home App and have labeled each camera within the App. The cameras are functioning fine and although I ...
Turn new nest cams off at night
HiI have looked everywhere but can't find it how to turn our nest cams on automatically at night. Some posts suggest you do this through the nest app not the Google home app but our cameras don't show in that app. We purchased the cameras in July 202...
Google Nest Doorbell not ringing on the Google Nest Hub (2nd gen)?
Hi, I have had the Google Nest Hub setup for sometime now. I have just this week fitted the Google Nest Doorbell (battery) to the front door. I can view the front door with the doorbell. I can change the chimes on the front doorbell, as far as I can ...
Cannot reconnect google nest cameras
Our internet went down so ATT tech came out to fix a crimped wire and got it up and running again. He had to wipe the modem ( modem name changed and password was reset) once the wifi was up and running again we tried reconnecting our 3 nest cameras b...
Nest Hello has green light, but won't factory reset
The app showed the camera as connected but not available. I removed it from the app and attempted to reset it. The green light goes to blinking but the doorbell blue light never comes on.
2 Google Twin Cam Flood not working
Both used to work, but now both are not working. I removed both from my Google home. When I try to reinstall it FAILS. I tried factory reset and both Wi-Fi 2.4 and 5it ties to use another nest device, but after a while it simply fails. Feel badly for...
Something went wrong can't install nest cam (battery) on last step
I have bought this device over a year ago, keep getting the same issue when installing - at the last step to add to my Google Home App. Tried resetting to factory, go on airplane mode and back. Very frustrating! I really need some help. Unable to get...
Not getting dismounted camera notifications
I’m getting event notifications, but when I dismount my camera I don’t get any notifications- I have to try to access the camera to see it’s dismounted- is this normal?
Nest Doorbell Delaminating and Cloudy Video
Very disappointed in the build quality of the Google Nest Hello doorbell. As mentioned by several members, our Nest Hello faceplate is showing signs of delaminating and cracking. The camera lens has also become cloudy thus producing poor images. Goog...
