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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Door ell history not playing

Very frustrating. They give you the nest aware for a couple months. Then when it expires playback doesn't work and it's too late to return. Well played. Any way to fix playback without the pay service. It appears you have 4 hours of playback but mine...

Bjg by Community Member
  • 465 Views
  • 4 replies
  • 0 kudos

Nest cam will not connect

I cannot get my nest indoor cam to connect. It keeps telling me the password is wrong but I know the password is not wrong. It tells me to try and set it up on my computer by using a USB, but apparently the Mac set up they have is outdated and doesn’...

Mark14 by Community Member
  • 879 Views
  • 9 replies
  • 0 kudos

Resolved! Google Doorbell (battery) stuck on downloading update

I had to factory reset my doorbell because it was sometimes sending a notification 5 minutes late (and sometimes not at all). Did the reset and removed it from the Home app. Set it up again, no problem there, however at the end of the install it star...

Swoopeh by Community Member
  • 1307 Views
  • 2 replies
  • 2 kudos

Another cracked doorbell

I have a nest hello that’s less than 2 years old and is already cracking. It’s under a fully covered porch and isn’t exposed to any kind of extreme elements. Google’s response? Sending me a link to googles store to “purchase a new one” because mine i...

Jkusmc by Community Member
  • 440 Views
  • 4 replies
  • 1 kudos

Resolved! Doorbell motion alerts

I only get notifications for motion/door chime when my nest app is set to away, I need this to alert me even if I'm set to home.

NickS by Community Member
  • 567 Views
  • 4 replies
  • 0 kudos

Missing Event History

Our Nest doorbell has been recording events all week and as of this morning all previous days are now saying “no recorded events”. I see previous posts similar to this but unfortunately no response that seemed to resolve it. Any tips on how I can get...

Julie10 by Community Member
  • 550 Views
  • 5 replies
  • 0 kudos
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