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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 313 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16134 Views
  • 0 replies
  • 6 kudos

Resolved! Cannot turn on Notifications on an iPhone - blank screen

I am unable to turn on notifications for Google Home in my iPhone 13. The screen to set this is blank. Steps to reproduce my issue:1. From the Notifications screen on Google Home, it says “All Home app notifications have been turned off in this phone...

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amberjack3 by Community Member
  • 3672 Views
  • 10 replies
  • 1 kudos

Not receiving notifications to my phone

I have been around and around on this website. And I’ve tried everything on the app and my phone. I’m not getting any notifications when events are happening when I’m away from home.

rstark05 by Community Member
  • 4394 Views
  • 15 replies
  • 1 kudos

Resolved! Nest 1st gen IQ Outdoor Camera lens fell out - glue back in?

I have two Nest Outdoor IQ cameras that have been installed for more than a year and have been working OK. Remarkably I found both of the round clear plastic lens that cover the camera on the ground adjacent to the cameras. The round clear plastic pr...

terrym by Community Member
  • 1174 Views
  • 5 replies
  • 0 kudos

How to download events outside of activity

This is some advice for others who have 24/7 recording and would like to download video clips from footage with no activity.It's not the best solution, but the only way I know how. Use a screen record app. I have a Samsung phone with a built-in scree...

MrMont by Community Member
  • 2955 Views
  • 5 replies
  • 5 kudos

Doorbell (Battery) not resetting

My Google Nest Doorbell (Battery) went offline this morning. It is connected to a power supply and was showing over 60% power when last connected. I have tried a restart and the light goes white and then about 30 seconds later goes green with the rin...

Outdoor Nest Camera Wire Insulation Disintegrating

Has anyone found an easy repair for the wire insulation disintegrating? I took my camera down this week in preparation to move, and all the insulation is flaking off in my hands. The internal wires look intact, and the camera was still functioning wh...

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teroot by Community Member
  • 893 Views
  • 4 replies
  • 0 kudos

A car is not a person

How do I get my camera to realize that passing cars and firetrucs are not people? I get a "person" notification for them. Thank you!

Waterlmc by Community Member
  • 642 Views
  • 3 replies
  • 1 kudos
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